Advancing Systems Through Solid Metrics

Advancing Systems Through Solid Metrics

I am incredibly fond of systems!  I am fonder of metrics provided by those systems though. I am always so surprised by how many small businesses lose track of metrics though.  Financial metrics, quality control metrics, employee/team metrics, projects, etc.  The list...
How’s Your Business Sliding Into The New Year?

How’s Your Business Sliding Into The New Year?

I’m working on a Saturday?! Yes, here I am.  Talking to you and working on a Saturday. But it’s what we do as entrepreneurs.  We do what it takes to get the job done, to have the flexibility in our business and personal lives, and make the money we need to make....
How to Develop a Scheduling Process for Your Virtual Assistant

How to Develop a Scheduling Process for Your Virtual Assistant

Let’s make this easy!  I’ll show you our standard operating procedure template we use for our scheduling clients below.  Use it as a general guide and checklist for training your executive assistant or virtual assistant. General Scheduling Protocol...
Behind The Scenes With Our Project Management and DaPulse Processes

Behind The Scenes With Our Project Management and DaPulse Processes

My clients and followers love a behind the scenes look.  They rarely ask out of respect, but when I offer it up, they go nuts for it. So here is a behind the scenes look with how we manage over 20 client’s (and growing!) businesses simultaneously without missing...
Why would a team feel overwhelmed by a load of emails in the morning?

Why would a team feel overwhelmed by a load of emails in the morning?

As I was scrolling through social media on my lunch break a few days ago, I came across a feed that struck me. “Some of my employees are getting upset. I work about 100 hours per week sometimes working past midnight at our office sending emails. My employees are...
Whoa! Easy Does it On the ‘How To’

Whoa! Easy Does it On the ‘How To’

How’s your documentation on your business systems? Your SOP starts with a CHECKLIST. It ends with the HOW TO for each item on the CHECKLIST. But easy does it on the explanation in the HOW TO section. You are a coach.  The leader.  The visionary. You have hired a...
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